04 — Management of the participant journey and event operations

Events and conferences

We help event organisers manage the participant journey from registration to attendance and beyond, through a website and operational platform suited to the event’s size, audience groups and organising team roles.

01

Who it is for

  • Conference and forum organisers juggling several registration and attendance tools
  • Awards and festivals managing annual editions
  • Sports championships that need registration, results and rankings
  • Organisations that want to engage their audience during the event

02

What it includes

Scope is set per project according to its needs; these are the main possible components.

01

Before the event

  • The event website, agenda, speakers and partners
  • Participation forms and registration categories
  • Invitations and confirmation messages
  • Tickets and online payment where needed
  • Portals for sponsors, exhibitors, delegations and volunteers
02

During the event

  • Registration verification and QR attendance
  • Identification badges when included
  • Attendance counts and team dashboards
  • Guest, transport and accommodation information
  • Audience engagement experiences and live competitions
03

After the event

  • Surveys
  • Certificates tied to attendance conditions
  • Participation reports and data exports
  • An archive of previous editions
  • Results and rankings according to each competition’s rules

Running the system on the day

A separately chargeable service covering configuration, user training, an operational rehearsal, support during the agreed hours and days, and a closing report. Equipment, connectivity, printing and the number of support staff are defined in the proposal.

03

The journey as users see it

Events and conferences

Websites, registration, attendance and certificates, with operational modules designed for participants and organising teams.

  1. Website and agendaThe event website, agenda, speakers and partners.
  2. RegistrationParticipation forms, registration categories and confirmations.
  3. Engagement on the dayAudience engagement and live competitions from the phone.
  4. Results and archiveResults and rankings that update with each entry, and an archive of every edition.
The MicroShabab agenda page on a phoneThe forum registration form on a phoneA question screen in El3abha on a phoneThe GCC Strongest Man standings on a phone

From the work: MicroShabab

An example from the work

MicroShabab: a forum system covering registration and tickets, QR attendance, certificates, speakers, delegations and team operations.

Read the case study

MicroShabab — screens from the project on desktop and mobile

Events and competitions

MicroShabab

Registration, attendance, certificates and tools for managing forum operations.

Frequently asked questions

Questions about this service

Do you run the system on the day of an event?

System preparation, team training, rehearsals and support during the event can be included by agreement. The proposal defines the level of coverage, equipment, connectivity and on-site support.

Can you connect the website to donations or payments?

We can develop the experience and integrate a gateway suited to your organisation’s account and requirements. Supported payment methods are confirmed after reviewing the provider and account settings and testing the integration.

Do you build websites in Arabic and English?

We can build a website in both languages, taking account of text direction and content requirements. The proposal sets out responsibility for supplying, translating and reviewing the copy.

How long does a project take?

The timeline is set once the pages, functions, integrations and content requirements are understood. We divide the work into clear stages so you can track progress and approve the deliverables.

What do you want your digital project to achieve?

Share your idea or the challenge you face, and we will help you identify the right next step, whether you are starting from scratch or developing an existing website or system.