05 — Website setup, operation and monitoring
Hosting and domains
We provide hosting setup and management and domain connection services so that websites run in an environment suited to their requirements. The service includes registration and renewal of .com and other domains subject to availability, DNS and HTTPS configuration, website migration, backup setup and technical monitoring.
01
Who it is for
- Organisations launching their first website and needing a ready environment
- Existing websites that need migrating to suitable hosting
- Teams that want one party following renewals and alerts
02
What it includes
Scope is set per project according to its needs; these are the main possible components.
Setup
- Registration and renewal of .com and other domains
- DNS and HTTPS configuration
- Website migration
- Backup setup
The management agreement
- The update schedule
- Backup frequency and retention
- Alert monitoring
- The support request process
- Restoration tested according to the agreed plan
- Defined backup locations and access responsibilities
Our service standard
The domain is registered in the client’s name or under a clear written ownership arrangement. Registration, renewal and management fees, along with provider costs, are stated explicitly. Capacity is reviewed as usage grows, with hosting resources kept distinct from development and support hours.
Frequently asked questions
Questions about this service
Does the service include hosting and a domain?
These can be added to the project, or we can work with your existing accounts. Renewal fees, management fees and provider costs are stated in the proposal.
What happens after launch?
We explain the period for addressing feedback and the available care and development options, including the service scope, support channels and hours, and required subscriptions.
Can you improve my existing website?
Yes, after reviewing its current technology, content and functions. We identify what can be improved and what needs to be rebuilt, and plan content and data migration where the project requires it.
Other services
What do you want your digital project to achieve?
Share your idea or the challenge you face, and we will help you identify the right next step, whether you are starting from scratch or developing an existing website or system.