01 — A clear presence and a way to receive enquiries or orders

Websites and online stores

We develop websites that reflect an organisation’s identity, present its services clearly and help visitors find information and take the appropriate next step. Our work includes corporate and commercial websites, community websites, campaign pages, online stores and order intake experiences, with administration tools suited to the people who will update the content.

01

Who it is for

  • Companies and organisations with an unclear website or content that is hard to update
  • Community and cultural organisations publishing programmes, news and archives
  • Businesses that present products or take orders online
  • Organisations rebuilding an existing website and moving its content and links

02

What it includes

Scope is set per project according to its needs; these are the main possible components.

01

Planning and design

  • Page and content planning
  • User experience design
  • Responsive, mobile-first interfaces
  • Arabic and English where needed
02

Administration and content

  • Management of news, services and team information
  • Contact and proposal request forms
  • Custom WordPress themes or a web application, depending on the requirements
03

Search and measurement

  • Sitemaps, titles and metadata
  • Integration with appropriate measurement tools
04

For online sales

  • Products, categories and options
  • Cart, ordering, delivery and discount rules
  • Order status tracking
  • Online payment, proof of transfer or cash on delivery, depending on the business model

Payment gateway integration

Online payment, proof of transfer or cash on delivery is selected according to the client’s business model and service provider. Payment gateway integration is included as a specific scope item.

An example from the work

The Al Dana Drama Award website organises award editions, categories, winners, juries and partners, with media pages and an annual archive managed by the award team.

Read the case study

Al Dana Drama Award — screens from the project on desktop and mobile

Institutional websites

Al Dana Drama Award

Award editions, categories, winners and media content.

What you receive

A website published through the agreed accounts, administration access, guidance on updating content, approved forms and message templates, and an agreed period for addressing feedback.

How results are measured

Outcomes are measured through indicators such as enquiries submitted, orders completed and ease of content management.

Frequently asked questions

Questions about this service

Do I need a website or a custom system?

That depends on your goal. A website presents your services and content and receives enquiries, while a system adds processes such as accounts, requests, reviews and reporting. We start by understanding your needs to identify the right solution.

Can you improve my existing website?

Yes, after reviewing its current technology, content and functions. We identify what can be improved and what needs to be rebuilt, and plan content and data migration where the project requires it.

Do you build websites in Arabic and English?

We can build a website in both languages, taking account of text direction and content requirements. The proposal sets out responsibility for supplying, translating and reviewing the copy.

Can I update the content myself?

We can provide an administration interface for the agreed functions, with training or a guide to help the person responsible for the website keep it updated.

Does the service include hosting and a domain?

These can be added to the project, or we can work with your existing accounts. Renewal fees, management fees and provider costs are stated in the proposal.

What do you want your digital project to achieve?

Share your idea or the challenge you face, and we will help you identify the right next step, whether you are starting from scratch or developing an existing website or system.