Services

Services for each stage of your project

Start with the service that fits your needs, and we will help you define its scope and the details required to deliver it. Your project can combine several services, such as a website with business email and technical care, or a donation platform with a system for managing programmes and beneficiaries.

01

Websites and online stores

A clear presence and a way to receive enquiries or orders

Websites for organisations and businesses, campaign pages and online stores, with a mobile-friendly experience and straightforward content management.

02

Business systems and platforms

Organised processes, data and follow-up

Tailored solutions for orders, customers, memberships, documents, tracking and reporting.

03

Charity and donation solutions

A donation experience and management of programmes and beneficiaries

Donation experiences, programmes and initiatives, with tools for managing beneficiaries, volunteers and approval workflows.

04

Events and conferences

Management of the participant journey and event operations

Websites, registration, attendance and certificates, with operational modules designed for participants and organising teams.

05

Hosting and domains

Website setup, operation and monitoring

Hosting setup and management, domain registration and renewal, backups and technical monitoring.

06

Business email and integrations

Connected teams and services with less duplication

Microsoft 365 and Google Workspace setup, and connections between your systems and the services your business needs.

07

Technical care and ongoing development

Clear service after launch

Service after launch under a clear agreement: updates, backups, alert monitoring and support, plus an allocation of hours for new functions.

Sectors

A sensible starting point for each sector

Examples and proposals are tailored to each sector: for a charity, the donor and beneficiary journey; for an event organiser, the participant and team journey; for a business, the order, collection and follow-up journey.

01
Starting point

An unclear website or content that is hard to update

02
Proposed first solution

A corporate website with a proposal form and business email

03
Later development

A customer portal and request management

How we work

Clear steps and deliverables you can review

  1. 01

    Understanding the need

    A discussion of the objective, users and current workflow.

    Deliverable: A summary of the problem and desired outcome
  2. 02

    Defining the scope

    Selecting pages, modules, integrations and priorities.

    Deliverable: Scope, pricing and a phased plan
  3. 03

    Design

    Structuring content and mapping the user journey and interfaces.

    Deliverable: An approved design before development proceeds
  4. 04

    Development

    Implementing features and demonstrating progress in stages.

    Deliverable: A reviewable test version
  5. 05

    Acceptance and launch

    Checking core scenarios and preparing for operation.

    Deliverable: An acceptance checklist and handover record
  6. 06

    Follow-up

    Addressing feedback, measuring usage and making improvements.

    Deliverable: A report and development recommendations, as agreed

Frequently asked questions

Before we start

Do I need a website or a custom system?

That depends on your goal. A website presents your services and content and receives enquiries, while a system adds processes such as accounts, requests, reviews and reporting. We start by understanding your needs to identify the right solution.

Can you improve my existing website?

Yes, after reviewing its current technology, content and functions. We identify what can be improved and what needs to be rebuilt, and plan content and data migration where the project requires it.

How long does a project take?

The timeline is set once the pages, functions, integrations and content requirements are understood. We divide the work into clear stages so you can track progress and approve the deliverables.

Does the service include hosting and a domain?

These can be added to the project, or we can work with your existing accounts. Renewal fees, management fees and provider costs are stated in the proposal.

What happens after launch?

We explain the period for addressing feedback and the available care and development options, including the service scope, support channels and hours, and required subscriptions.

What do you want your digital project to achieve?

Share your idea or the challenge you face, and we will help you identify the right next step, whether you are starting from scratch or developing an existing website or system.